Blended Consultancy for Sustainable Growth

Client :  Undisclosed
Date :  September 18, 2017
Services :  Logistic & Transportatin
Website :  Undisclosed

Enhance Management System for Sustainable Development & Growth

A family owned business contacted ESI to support them with performance challenges in their SEA division. ESI worked with them to understand their declining revenue base and client attrition which was driven by supply chain inefficiencies, product availability, plus leadership and team capability gaps.

Research & Analysis

ESI Business Consulting worked with the business to design and deliver a 5 week diagnostic process to scope key deliverables and recommendations around people, process and technology. These involved creating a robust new platform for growth and the appointment of key members of the SEA leadership team, including a permanent MD and an interim HR function to support the delivery of a new organisation structure and cultural development.

Project Driven Results

Revenues and client retention have significantly increased with improvements in the supply chain and organisational efficiency.