HBR: How to Measure Inclusion in the Workplace

In an era where companies are paying more and more attention to diversity, equity, and inclusion (DEI), inclusion remains the most difficult metric to track. From new research, Gartner developed the Gartner Inclusion Index to measure what true inclusion looks like across an organization. The authors outline how to use the Gartner Inclusion Index to measure employee perceptions of inclusion, what effective action looks like from leaders, and common pitfalls to avoid.

There’s no doubt that in 2021 and beyond, companies will continue to devote more attention and resources to advancing diversity, equity, and inclusion (DEI). Unfortunately, many organizations still struggle to measure the impact of their strategies and communicate that impact to a growing number of stakeholders.

New Gartner research outlines how to put numbers to the concept, what meaningful action looks like from leaders, and potential pitfalls to avoid in the process.

  • Capturing Employee Perceptions of Inclusion
  • Taking Action
  • Potential Pitfalls

Read this full article from the Harvard Business Review Organizational Culture: How to Measure Inclusion in the Workplace by Lauren Romansky, Mia Garrod, Katie Brown, and Kartik Deo.

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